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FREQUENTLY ASKED QUESTIONS

  • Why are FAQs important?
    FAQs are an ideal way to help visitors to your site quickly find answers to frequently asked questions about your business and create a better browsing experience.
  • What is the FAQ section?
    The FAQ section contains information about your business such as "Which regions do you ship to?", "What are your working hours?" or “How can I book your services?” It can be used to quickly answer frequently asked questions such as:
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or your Wix mobile app, where members can access anytime, anywhere.
  • How can I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
  • How do I edit or remove the Frequently Asked Questions topic?
    You can edit the title from the FAQ Settings tab in the Editor. To remove a title in your mobile app, go to the Site and App tab in your Wix Owner app.
  • Can I add an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add media from your library and save.
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